Information about COVID-19

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Any current information you need on COVID-19 can be found at Public Health Agency of Canada or Ottawa Public Health.

For businesses looking for supports that apply to you, click here.

For individuals looking for emergency benefits that apply to you, click here.

NEW INFORMATION:

May 19, 2020: The Federal Government of Canada announced today that it will be proving $306 Million in funding to the the world's most vulnerable, through the annual humanitarian appeals issued by UN humanitarian agencies, International Red Cross and Red Crescent Movement and non-governmental organizations. This will help millions of vulnerable people by providing food assistance, life-saving healthcare, including sexual and reproductive health and gender based-violence services it will also provide funding for safe drinking water and sanitation facilities. 

May 19, 2020: The Prime Minister, Justin Trudeau, today announced an expansion to the eligibility criteria for the Canada Emergency Business Account (CEBA) to include many owner-operated small businesses. This extended measure will help small businesses protect the jobs that Canadians rely on.

May 16, 2020: The Prime Minister, Justin Trudeau, today announced that the Canada Child Benefit will be increased once again in July, to help families keep up with the costs of living and raising their children. This will mean addition $300 dollars for families currently receiving the benefit.

May 15, 2020: Students and recent graduates can apply for the Canada Emergency Student Benefit starting today. Sign up for CRA My Account and register for direct deposit now to ensure you can access this benefit quickly.

May 15, 2020: The Prime Minister, Justin Trudeau, today announced $450 million in funding to help Canada’s academic research community during the COVID-19 pandemic.

May 14, 2020: The Prime Minister of Canada today announced $469.4 Million for Canada's fish harvesters. 

May 12, 2020: The Government of Canada will provide financial support of $2.5 Billion for seniors, including a one-time tax-free payment of $300 for seniors eligible for the Old Age Security (OAS) Pension, and an additional $200 for seniors eligible for the Guaranteed Income Supplement (GIS).

May 11, 2020: The Prime Minister announced the establishment of Large Employers Emergency Financial Facility (LEFF) to provide bridge financing to Canada's largest employers to protect Canadian jobs, help Canadian businesses weather the current economic downturn, and avoid bankruptcy. Recipients will need to commit to respective collective bargaining agreements and protect workers' pensions. It will also require strict limits to dividends, share buy-backs, and executive pay.

May 07, 2020: The Prime Minister Announced the investment of $3 Billion dollars to increase the wages of low-income essential workers. Premiers have committed to working with the Federal Government to determine which workers will be eligible and how much support they will receive.    

May 05, 2020: The Government of Canada announced $250 million for farmers and food-related businesses, including $125 million for cattle, hog, and livestock farmers; $77.5 million for food processing; $50 million to redistribute surplus food to local food organizations that serve vulnerable Canadians; and other programs to avoid food waste and ensure food availability to all Canadians.      

April 29,2020: The Government of Canada announced income support for post-secondary students who lost work opportunities due to Covid-19. The Canada Emergency Student benefit will provide up to $1,250 per month for up to four months (May-August 2020). 

April 28, 2020: The Prime Minister announced that the Federal, Provincial, and Territorial governments have come together and agreed upon a set of common principles for restarting the Canadian economy, based on shared understanding and appreciation for science and experts' advice. 

April 27 2020: As of today businesses can apply for the Canada Emergency Wage Subsidy (CEWS) using their CRA My Business Account.

April 24 2020: The Government of Canada announced that it has reached agreements with all provinces and territories to lower rent for small businesses by 75% for the months of April, May, and June. If your small business has been hit hard by COVID-19, the government will cover 50% of your rent and your property owner will cover 25%.

April 23 2020: The Government of Canada is providing $1.1 billion for a national medical and research strategy for research that hospitals and universities across the country are doing to develop vaccines and treatments for COVID-19.

April 22 2010: The Government of Canada announced $9 Billion for students, including the Canada Emergency Student Benefit providing students with $1,250 per month for May to August, or $1750 per month if you are a caregiver or have a disability. We also launched the Canada Student Service Grant of up to $5000 for students who volunteer in the fight against Covid-19. We have also extended and increased scholarships and fellowships.

April 21 2020: The Prime Minister announced $350 million for non-profits and charities that provide essential services, such as home delivery of food and medications, transport services for seniors and persons with disabilities, help lines, assistance to people in accessing government services, and training and supplies to volunteers.

April 18 2020: The Government of Canada will provide up to $306.8 million in cash funding to help over 6000 Indigenous-owned businesses to ensure these business owners have access to the support they need to get through this crisis.

April 17 2020: The Minister of Transportation issued an Interim Order that requires that, as of 12:00PM Monday, April 20th, 2020, all passengers flying to and in Canada will be required to wear a face covering during their security screening and their flight. In this case, a face mask means any non-medical mask or face covering that is made of at least two layers of tightly woven material such as cotton or linen, is large enough to completely and comfortably cover a person's nose and mouth without gaping and can be secured to a person's head with ties or ear loops.

April 17 2020: The Government of Canada announced additional support to businesses that are not eligible for other supports, including: $250 million through the National Research Council of Canada’s Industrial Research Assistance Program; $675 million to Canada's regional development agencies; $287M in the Community Futures Network to support small businesses in rural communities; and $500 M COVID-19 Emergency Support Fund for Cultural, Heritage, and Sport Organizations.

April 17 2020: The Government of Canada recognizes that while we are dealing with this pandemic we cannot ignore the existential threat of climate change and the environment. This is why we will be helping hard-hit workers in the energy sector by investing in jobs that will help clean up the environment, including up to $1.72 billion to clean up orphan and inactive oil and gas wells and up to $750 million to create a new Emissions Reduction Fund.

April 16 2020: The Government of Canada will be expanding the Canada Emergency Business Account (CEBA) to businesses that paid between $20,000 and $1.5 million in total payroll in 2019.

April 16 2020: The Government of Canada announced its intent to introduce the Canada Emergency Commercial Rent Assistance (CECRA) for small businesses. The program will seek to provide loans, including forgivable loans, to commercial property owners who in turn will lower or forgo the rent of small businesses for the months of April (retroactive), May, and June.

April 15 2020: The Prime Minister announced changes to eligibility rules for the CERB to allow people to earn up to $1,000 per month while collecting the CERB, and extend the CERB to those who have exhausted their EI benefits and are unable to find a job or return to work because of COVID-19.

April 15 2020: In recognition that essential workers’ salaries are often less or similar than what they would receive from the CERB, the government will work with provinces and territories through a new transfer to cost-share a temporary top-up to the salaries of workers deemed essential in the fight against COVID-19, who make less than $2,500 a month.

April 14 2020: The Prime Minister announced almost $130 million support for Northern communities to address immediate health, economic, and transportation needs in the North related to their COVID-19 response.

April 11 2020: The House of Commons held a special sitting to pass Bill C-14 which establishes the Canada Emergency Wage Subsidy that will help businesses continue to operate and support Canadian workers by providing 75% of employee's wages.

April 11 2020: To help prevent the spread in long-term care and assisted living facilities, the Public Health Agency of Canada has developed evidence-informed infection prevention and control guidelines and recommendations.

April 10 2020: The Minister of Employment, Workforce Development and Disability Inclusion announced the establishment of the COVID-19 Disability Advisory Group, comprised of Canadian experts in disability inclusion. Together, this Group will provide advice on the real-time lived experiences of persons with disabilities during this crisis; disability-specific issues, challenges and systemic gaps; and strategies, measures and steps to be taken. 

April 9 2020: The Minister of Finance announced that the Canada Emergency Business Account is now active, providing interest-free loans of up to $40,000 to eligible small businesses and non-profit organizations through their financial institutions.

April 8 2020: The Prime Minister announced changes to the Canada Summer Jobs Program that will help employers hire summer staff and provide young Canadians access to the jobs they need during this unprecedented time.

April 6 2020: The Prime Minister announced that while Canadians who have lost their jobs will be eligible to apply for the CERB today, we will soon be announcing solutions for those who lost most, but not all, their income. This includes Canadians whose hours have been reduced to less than 10 hours a week, students looking for summer employment and front line workers who are still employed but earning less than they would on CERB.

April 3 2020: The Prime Minister announced $100 million to Food Banks in Canada to improve access to food for Canadians facing social, economic, and health impacts of the COVID-19 pandemic. 

APRIL 1 2020: The Government of Canada released details regarding the eligibility and criteria for the Canada Emergency Response Benefit. Those who have lost all their income due to Covid-19 will be able to apply during the week of April 6th for $500 a week retroactive to March 15th. Details are at Canada.ca/Coronavirus-CERB

MARCH 31 2020: The Government of Canada is investing $2 billion under Canada’s Plan to Mobilize Industry to fight COVID-19 to support diagnostic testing and to purchase ventilators and protective personal equipment, including for bulk purchases with provinces and territories. Personal protective equipment includes things like more masks and face shields, gowns, and hand sanitizer.

MARCH 30 2020: The Minister of National Defence announced that we will deploy, on request by the provinces, up to 24,000 troops to help vulnerable communities, assist the provinces & territories & support efforts to slow the spread of #COVID19, including support to communities impacted by natural disasters such as floods and fires in a Covid-19 environment.

MARCH 29 2020: The Government of Canada announced support for vulnerable populations, including $7.5 million for Kids Help Phone; $9 million for the United Way to support seniors with delivery of groceries and medicine and wellness checks; $157.5 million to those experiencing homelessness and $50 million to women's shelters and sexual assault centres.

MARCH 27 2020: The Prime Minister announced additional new measures to support small businesses dealing with the economic impacts of the pandemic.

MARCH 25 2020: The Minister of Health announced an Emergency Order under the Quarantine Act that requires travellers entering Canada to quarantine for 14 days whether or not they have symptoms of COVID-19. Maximum penalties include a fine of up to $750,000 and/or imprisonment for six months.

MARCH 25 2020: The House of Commons passed Bill C-13 COVID19 Emergency Response Act. This legislation will introduce Canada’s Emergency Response Plan.

MARCH 24 2020: The Public Health Agency of Canada has initiated public advertising campaigns, including educational pamphlets in multiple languages, to educate the public about the need for physical distancing to flatten the curve on COVID-19.

MARCH 23 2020: The Canada Revenue Agency has extended the filing deadline for Registered Charity Information Returns to December 31st 2020.

MARCH 23 2020: The Prime Minister announced Canada's plan to mobilize science to fight COVID-19.

MARCH 22 2020: The House of Commons will return for an emergency sitting on Tuesday March 24th to introduce urgent economic measures, as part of Canada’s $82 billion response to support workers and businesses during the COVID-19 pandemic.

MARCH 21 2020: The Prime Minister announces measures to help Canadians who are stranded abroad to return home.

MARCH 20 2020: The Government of Canada has signed a Letter of Intent with Spartan Bioscience in Ottawa West-Nepean to develop a portable device to test for COVID-19 that can produce results within 30 minutes. This could be used in airports, clinics, and border crossings by individuals with no medical experience. This is part of the Government's plan to mobilize industry.

MARCH 20 2020: The Government is calling on Canadian Industries and Manufacturers to retool and scale up production of critical health and safety supplies and equipment, including personal protective equipment, sanitization products, diagnostic and testing products, and disease tracking technology.

MARCH 18th 2020: The Government of Canada announced a $27 Billion Economic Response Plan for those Canadians who are hurting financially due to COVID-19, including those not eligible for Employment Insurance, students, and low income Canadians.

MARCH 18th 2020: Canada and the United States are temporarily restricting all non-essential travel across the Canada-US border. Essential travel, such as trucking of food, fuel, and life-saving medicines will not be impacted by this new measure.

MARCH 18th 2020: The Canada Revenue Agency will be deferring tax filing for individuals to June 1st 2020 and allowing individuals and businesses to defer tax payments until the end of August.

MARCH 17th 2020: The Canada Border Services Agency issued Border tips for returning Canadian snowbirds. No Canadian citizen or permanent resident travelling by land borders will be denied entry to Canada at any time

MARCH 16th 2020: Global Affairs Canada announced an Emergency Loan Program for Canadians abroad.

MARCH 16th 2020: The Canada Border Services Agency will be denying entry at our borders to people who are not Canadian Citizens or Permanent Residents, with some designated exceptions. Only four Canadian airports will be accepting international flights - Toronto, Montreal, Vancouver and Calgary. Enhanced screening measures have been put in place at airports, and airlines will be mandated to prevent all travellers who present symptoms of COVID-19 to board a plane.

MARCH 16th 2020: The Treasury Board Secretariat issued a letter asking managers to allow public servants to telework wherever possible, while ensuring continuity of government services, with further guidance and FAQ's

MARCH 13th 2020: The Government of Canada established a Business Credit Availability Program through the Business Development Bank of Canada (BDC) and Export Development Canada (EDC).

MARCH 13th 2020: The Government of Canada will provide support to workers in quarantine or who have been directed to self-isolate who will claim Employment Insurance (EI) sickness benefits by waiving the mandatory one-week waiting period.

MARCH 13th 2020: The Government of Canada has established a COVID-19 Response Fund of more than $1 billion.

 

STAY AT HOME:

With the increase in community spread cases, it is vital that ALL CANADIANS who are not in essential occupations stay at home except when absolutely necessary, such as getting groceries or assisting more vulnerable neighbours. If you are an essential worker, go straight to work and home again. When you do have to go out, practice physical distancing of at least 6 feet and wash your hands often. This is not only for your safety but it will save lives of other people.

The Minister of Health announced an Emergency Order under the Quarantine Act that requires any person entering Canada by air, sea or land to self-isolate for 14 days whether or not they have symptoms of COVID-19. Travellers who are not showing symptoms may continue on a domestic flight to their final destination where they will quarantine for 14 days. Individuals displaying symptoms of COVID-19 after arriving in Canada may not use public transportation to travel to their place of isolation. Maximum penalties include a fine of up to $750,000 and/or imprisonment for six months.
Canadians who experience symptoms of COVID-19 should stay home and call the public health authority in their province or territory to inform them and obtain advice on what they should do. Under the Quarantine Act, a person who causes a risk of imminent death or serious bodily harm to another person while willfully or recklessly contravening this Act or the regulation could be liable for a fine of up to $1,000,000 and/or to imprisonment of up to three years.
Save Lives. Stay at Home. Flatten the Curve. This is not optional.
The best way to prevent the spread of COVID-19 is to wash your hands often, cover your mouth with a tissue when you cough or sneeze, limit social contact and stay home if you are sick.
We all have a responsibility to reduce the spread of the virus so that those who are more vulnerable, such as seniors and persons with underlying medical conditions, are protected. Please stay home where possible and avoid large public gatherings. Conduct meetings by phone or skype. If you can work from home, please do so. And practice social distancing (no hugs or handshakes).
It is the responsibility of each and every one of us to help slow the progress of the disease so that we "Flatten the Curve".
There is a COVID-19 Assessment Centre in Ottawa at Brewer Park Arena (151 Brewer Way) accessed from Bronson Avenue opposite Carleton University
Open 9 a.m. to 8 p.m. daily
You should come to the Assessment Centre, not the Emergency Department, if:
  • You have a new or worsening cough and/or fever, and
  • In the past 14 days have either travelled outside of Canada or been in contact with someone who has been diagnosed with COVID-19.
Patients who meet the criteria above will be tested for COVID-19, which involves taking a sample from the throat or nose with a swab.
As we are inundated with news about Coronavirus or COVID-19, it is normal to feel anxiety and confusion. The most important message is to practice social distancing. Stay home unless absolutely necessary. Canadians who are overseas and wish to return should come home now (unless they are exhibiting symptoms). The Government of Canada is here to ensure that we provide support to Canadians at this extraordinary time. We will be updating this web page regularly with current and verified information. Please see the links and attachments for the most current information.
There is misinformation being spread by telephone and online. if you get a call from "Service Canada" threatening arrest for tax fraud, it is fake. Do NOT provide your Social Insurance Number or any other personal information over the phone. See this page for tips on avoiding being a victim of fraud. Please make sure you are getting your information from verified public health sources.
To learn more about how to protect yourself from online fraud, see the Canadian Centre for Cybersecurity.
The best sources for updates on the numbers of cases, how to prevent spreading the virus and what to do if you are sick can be found at:
The following telephone numbers may be useful, although please read the instructions on the website before calling in order that the phone lines are open for those most in need:
  • Public Health Agency of Canada: 1-833-784-4397
  • Tele-health Ontario: 1-866-797-0000
  • Ottawa Public Health: 613-580-6744
If you are experiencing mental health crises because of the Coronavirus, you can call the Distress Centre at 613-238-3311.
As the Public Health Agency of Canada and Ottawa Public Health are both located in Ottawa West-Nepean I would especially like to thank our Public Health Professionals for working so hard to keep us safe and healthy.