Advice for Travellers

Canadians requiring emergency consular assistance can call the 24/7 Emergency Watch and Response Centre at +1 613-996-8885 or email sos@international.gc.ca.

 

The Government of Canada has issued a travel advisory to Canadians to avoid all non-essential travel. To Canadians who are currently overseas who plan to return to Canada, we ask you to arrange to travel by commercial means while these are still available and to self-isolate for 14 days following return from travel outside of Canada. Click here for updated advice to travellers returning to Canada.
Global Affairs Canada is working tirelessly in this unprecedented situation to help Canadians to return home.

All over the world, COVID-19 has caused sudden border restrictions and flight cancellations, leaving Canadians stranded outside of the country without a way home. Under these extraordinary circumstances, the Government of Canada is working with Canadian airlines and foreign governments to provide access to commercial flights for Canadian travellers who want to return home. Factors such as the number of Canadians, airspace closures, and the local situation are being taken into consideration in order to identify the locations for these flights.

To be informed about flights and other information in your location register with Global Affairs Canada. This will allow the Government of Canada to provide information to you as soon as it becomes available. Please phone local embassies and the emergency line only if your situation is urgent. Be sure to comply with restrictions and curfews put in place by local authorities and avoid unnecessary movement and travel.

Global Affairs Canada is continually updating its guidance to travellers through travel health notices to inform Canadians of countries where the level of risk to health associated with COVID-19 is elevated. Global Affairs Canada is actively monitoring response measures being implemented by countries around the world that could impact travellers and is regularly updating the Travel Advice and Advisories. As the situation is evolving please keep referring back for further advisories.

Emergency Loans

Global Affairs Canada has established an Emergency Loan Program of up to $5000 for Canadians abroad who require assistance in order to return home or to cover life-sustaining needs if they are unable to return. Please contact your nearest Government of Canada office or the Emergency Watch and Response Centre at +1 613-996-8885 or email CAN.finances.CV19@international.gc.ca.

Border Restrictions:

The Government of Canada announced that the Canada Border Services Agency will be denying entry at our borders to people who are not Canadian Citizens or Permanent Residents, with some designated exceptions for aircrews, diplomats, and immediate family members of Canadian citizens. Canada and the United States are temporarily restricting all non-essential travel across the Canada-US border. Essential travel, such as trucking of food, fuel, and life-saving medicines will not be impacted by this new measure. Only four Canadian airports will be accepting international flights - Toronto, Montreal, Vancouver and Calgary. Enhanced screening measures have been put in place at airports, and airlines will be mandated to prevent all travellers who present symptoms of COVID-19 to board a plane. Canadians abroad who exhibit symptoms should not travel.

A message to "Snowbirds"

The Canada Border Services Agency has issued Border tips for returning Canadian snowbirds and all Canadian citizens and permanent residents in the United States who will be travelling home via land borders: we encourage you to return home as soon as possible. No matter when you return, Canadians at land borders will always be allowed to return home. If you are exhibiting symptoms you should not travel if possible and consult the public health authorities where you are. Any Canadian with any symptoms (even mild ones) who presents themselves at the border should indicate that immediately and you will be referred to public health agents at the border (either in person or by phone). You may be placed into quarantine or asked to self-isolate for 14 days but you will not be refused entry into Canada. Please be sure to share this information with others who may be concerned.